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Eugene School District 4J

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  3. Technology Request Process

Technology Request Process

Technology Request Process

Getting Started

There’s now an easier way for 4J employees to request new apps, software and hardware and consult with the Technology Department on new initiatives using technology.

Employees must complete and submit the new online form outlining their needs to technology staff. Use the form to request new apps or software, new hardware or support the early planning stages of a project, among other things. Each request will be routed to the appropriate technology staff member for review and responsive follow-up.

Consultation with technology staff is required for many reasons, including connecting any device to the 4J network, purchasing a subscription that requires an employee’s 4J username to login, and installing software or apps on any district-owned device.

The new process protects 4J against growing cybersecurity threats, ensures compliance with federal student data privacy laws, and aligns technology purchases with student learning and safety, to name just a few reasons. The interim superintendent and district’s executive leadership team has reviewed and approved the process.

Thank you for following this necessary and timely step to safeguard 4J’s digital environment and support innovative and effective teaching and learning.

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Next Steps

This process allows us to:

  • Keep the network operating at maximum capacity for all users
  • Proactively manage growing cybersecurity threats
  • Ensure compliance with student data privacy laws (COPPA, FERPA, etc.)
  • Align technology purchases with educational goals and student safety
  • Protect our network, systems, and sensitive information
  • Ensure safety for student and staff 
  • Stretch our budget during lean times and use taxpayer funds and grant dollars responsibly and transparently

This is a necessary and timely step in safeguarding our district’s digital environment and supporting innovative, effective teaching and learning. We appreciate your partnership.

 
computer network

 

two people meeting about technology projects
  • When connecting any device to the 4J network
  • When purchasing a subscription to a platform that requires your 4J username to login
  • Before installing software or apps on a 4J-owned device
  • If integrating with any existing 4J system or platform
  • For support, training, purchasing or rostering subscriptions
  • For questions regarding data privacy, security, or terms and conditions
  • When using district funds, grant funds, or personal dollars for any of the above

Please note: This form is not for reporting repair or break/fix issues. Those requests should continue to be submitted through the Helpdesk ticket system.

Use this short form to request:

  • New apps or software
  • New technology-related hardware
  • Orders of 15 or more of the same item from our approved technology list, or purchases over $750
  • Project support or thought partnership during early planning stages
  • Other support or resources from the Technology Department

Upon submission, your request will be routed to the appropriate Technology Team Member for review and expedient follow-up.

 

  • This process allows us to:

    • Keep the network operating at maximum capacity for all users
    • Proactively manage growing cybersecurity threats
    • Ensure compliance with student data privacy laws (COPPA, FERPA, etc.)
    • Align technology purchases with educational goals and student safety
    • Protect our network, systems, and sensitive information
    • Ensure safety for student and staff 
    • Stretch our budget during lean times and use taxpayer funds and grant dollars responsibly and transparently

    This is a necessary and timely step in safeguarding our district’s digital environment and supporting innovative, effective teaching and learning. We appreciate your partnership.

     
    computer network

  •  

    two people meeting about technology projects
    • When connecting any device to the 4J network
    • When purchasing a subscription to a platform that requires your 4J username to login
    • Before installing software or apps on a 4J-owned device
    • If integrating with any existing 4J system or platform
    • For support, training, purchasing or rostering subscriptions
    • For questions regarding data privacy, security, or terms and conditions
    • When using district funds, grant funds, or personal dollars for any of the above

    Please note: This form is not for reporting repair or break/fix issues. Those requests should continue to be submitted through the Helpdesk ticket system.

  • Use this short form to request:

    • New apps or software
    • New technology-related hardware
    • Orders of 15 or more of the same item from our approved technology list, or purchases over $750
    • Project support or thought partnership during early planning stages
    • Other support or resources from the Technology Department

    Upon submission, your request will be routed to the appropriate Technology Team Member for review and expedient follow-up.

     

FAQ

 

    • When might other departments need to be involved?:  Facilities may be asked to get involved if the request involves adjusting facilities or grounds of a school/building
    • Who has to pay for these requests?  Usually the school/facility has to pay for these enhancements
    • What might cause a rejection of a request?  Many factors could cause a project to be rejected, but a couple key ones include an unclear objective/goal as well as budget constraints.
    • What can I do to speed up this process?  Stay involved in the process.  Undoubtedly there will be clarifying questions and information requests from IT.   Generally the quicker and more completely these are responded to the quicker the project can proceed.

Contact Us

If you have questions about the Technology Request Process please email edtech@4j.lane.edu.