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Coronavirus: Student and Family Resources


Eugene School District 4J and our community partners are sharing resources to help students and families navigate the medical, emotional and financial impacts of the coronavirus pandemic.


Student Healthcare

The school-based health centers at Churchill and North Eugene high schools provide healthcare to 4J students. The health centers can bill private insurance and the Oregon Health Plan, and will also provide treatment for those unable to afford medical care. Please call the Churchill health center at 541-790-5227 or the North Eugene health center at 541-790-4445 to schedule an appointment.

Mental Health & Social Services

HOOTS (Helping Out Our Teens in Schools), a community partner that provides mobile crisis response support to 4J and other high schools, is offering mental health support by phone for high school students, families and staff while schools are closed. Staff are able to provide short-term counseling, resource referrals and Oregon Health Plan signup. The service is available Monday–Friday, 9 a.m.–4 p.m., at 541-246-2342.

Both health centers and Lane County Behavioral Health are available to aid students who have mental health concerns and need support. The health center can be reached at the phone numbers listed above, and Lane County Behavioral Health can be reached at 541-682-7253 (English or Spanish).

The following resources are available 24/7 for students in immediate crisis:

15th Night is also offering support and resources for unhoused youth and those working with them via phone and text at 541-246-4046. Many other social services in the area are also providing phone or virtual services for homeless youth.

The Child Center helps children, youth and families through mental and/or behavioral health issues via telehealth with some limited in-person appointments.

White Bird Clinic is providing updated information on the status of community resources in operation during the COVID-19 pandemic.

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Self Care & Prevention 

Gov. Kate Brown has urged all Oregonians to do their part—wearing facial coverings, social distancing and avoiding large gatherings—to help stop the spread of COVID-19 so schools can reopen for in-person instruction and businesses can stay open.

Symptoms of coronavirus, which develop 2 to 14 days after exposure, include fever, cough and shortness of breath. More information about the disease is available on the Centers for Disease Control and Prevention website. If you have questions or concerns about your or your child’s health, please contact your healthcare provider. (CDC information on COVID-19 symptoms)

Living during a pandemic of this scale can take a physical and emotional toll on you and your family. The CDC offers the following wellness tips:

  • Take breaks from watching, reading, or listening to news stories, including social media. Hearing about the pandemic repeatedly can be upsetting.
  • Take care of your body. Take deep breaths, stretch, or meditate. Try to eat healthy, well-balanced meals, exercise regularly, get plenty of sleep, and avoid alcohol and drugs.
  • Make time to unwind. Try to do some other activities you enjoy. Walking and hiking outdoors is encouraged as long as you continue to keep your distance.
  • Connect with others by phone or text. Talk with people you trust about your concerns and how you are feeling.

Additional wellness tips from the CDC

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Financial Assistance

Childcare: The Employment-Related Day Care program (ERDC) helps eligible low-income families pay for childcare while they are working. ERDC is a subsidy program, meaning eligible families still pay part of the childcare cost. The income threshold for this assistance has been raised significantly, so many families are now eligible who previously were not.
Employment Related Day Care Assistance

Utilities: Electric, water, gas and phone utility companies are offering varying levels of assistance to help people impacted by the coronavirus outbreak. Utility providers offering financial assistance, less expensive services, or extra services at low or no-cost include:

Eugene Water & Electric Board (EWEB)
Springfield Utility Board (SUB)
• NW Natural Gas
• Comcast Internet Essentials (free or low-cost internet access)

Unemployment benefits: If you’ve lost your job, you may be eligible for financial benefits.

Oregon Employment Department

Emergency assistance: Numerous community organizations may be able to help if you’re unable to pay the rent, require emergency shelter or are in need of clothing or other essential goods.

Lane County list of emergency assistance providers

More Information

Reliable information and ongoing updates from public health officials are available online, including:

Helpful resources for families include:

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updated Sept. 9, 2020