COPES Program

Independent Contractor:
Cascade Health Solutions

ph. 541-228-3000

COPES, which stands for Coordinated Outpatient Education and Intervention Services, is a special program designed to help people with chronic or recurring diseases understand and manage their condition. COPES participants work closely with an RN who develops an individualized treatment plan and coordinates care with the primary care physician and other providers.

When you start in the COPES program, you’ll meet with an RN Program Coordinator to review your status and personal health care goals. The program incorporates the following:

  • An educational component, which involves a series of classes to educate you about your condition, how to manage it and how to live as healthful and productive a life as possible.
  • A treatment component in which all your care is coordinated by your RN, who reviews your treatment plan with you, helps you navigate the health care system and is available to answer questions and help you problem-solve.
  • A coordination component in which the case manager coordinates your care with your health insurance provider(s).

Eligibility

If you are a 4J School District employee or insurance beneficiary between the ages of 18 and 60 and have a complex chronic or recurring condition or disease that is responsive to self-care management skills, you may be eligible.

Get involved as soon as you find out about your condition. Learning about what helps your condition—or makes it worse—can make a big difference in your long-term health and prognosis. Having an RN Coordinator who serves as your advocate and guide can also improve your health outlook.

How to Enroll

Call the COPES program at Cascade Health Solutions at 228-3000 any weekday between 8 a.m. and 4:30 p.m.

COPES FAQ

Will I have out-of-pocket expenses in the COPES program?
There are no costs for RN Coordinator services and classes offered through COPES. Medical treatment is covered by your insurance plan, but you will have the usual co-pay and deductible expenses. However, there will be no surprises; your RN Coordinator will review your treatment plan with you and discuss any costs involved.

Will my employer and supervisor know that I’m enrolled in the program?
Not if you don’t want them to know.

How long does the program last?
The active enrollment period, during which you will be attending classes and appointments determined by your treatment plan, is three months. For nine months after that you will be in contact with your RN Coordinator every three months to go over how you are doing and determine if more assistance is needed.



Last updated on April 13, 2009 - 1:56pm