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Zimbra Mail Folders

Question: I created a mail folder which I inadvertantly made as a subfolder to my Inbox; I don’t want it there; how can I move it out to be a primary folder of its own? I’ve tried dragndrop, and deleting to no avail.

Answer: You should be able to drag/drop the folder. Until Zimbra provides this feature a work around is to create the new folder where you want it, drag the messages from the wrong folder to the correct one, and then right click (or control click on a mac) and delete the old folder.  As a side note, you cannot have two folders with the same name, so you might rename the wrong folder first.

Posted in: Technology, Zimbra FAQs