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Complaints

Eugene School District 4J views district staff, students, parents/guardians and other district residents as essential partners in the educational process. Members of the public, parents, students and staff are encouraged to make their concerns known to the district and to give the district an opportunity to review those concerns and respond to them in a timely manner.

Parents, students and staff work together frequently to address concerns and improve the educational experience for students. Whenever possible, concerns should be resolved by communication with the individual employee, school or department directly involved in the issue. Incidents of bullying or harassment should be reported to the school principal or other staff member. An optional Student Safety Reporting Form is available online or from your school.

A formal complaint may be filed by completing the Eugene School District 4J Formal Complaint Form and submitting it to the Office of the Superintendent, 200 North Monroe Street, Eugene OR 97402.

The complaint process is described in a step-by-step guide to the complaint process and in more detail in the district’s uniform complaint procedure.

Please contact the superintendent’s office at 541-790-7706 with any questions.

NOTE: If the complainant is unable to put the complaint in writing due to conditions such as a disability or illiteracy, district staff will assist the complainant in writing the complaint.

Process:
Step-By-Step Complaint Process Guide
Detailed Uniform Complaint Procedure

Forms:
Student Safety Reporting Form
Formal Complaint Form