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Zimbra Collaboration Suite
ZimbraTraining Videos
Intermediate Email - Main Features
Intermediate Email - Contacts, Attachments and Signatures
Short Email Videos
Trouble Finding Someone in Global Addresses
Handling Attachments
Sharing Contact Groups
Preferences
Filters
Searching Email
Printing an Email Message
Importing a Calendar
Zimbra Mobile
Zimbra Frequently Asked Questions
Send Questions to 4jemail@4j.lane.edu
New question are added to the top of this list with their date
------------------- added 2/9/2010 |
------------------- added 2/8/2010 Recommended • Intel/AMD/Power PC CPU 1.5GHz • 512MB RAM Operating system/ browser combination advanced ajax Zimbra Web Client: • Windows XP SP 3, Vista SP 2, Windows 7 with one of these browsers: Internet Explorer 8, 7 and 6.0** SP 2 or Firefox 3.0 and 3.5 Fedora Core 4 with Firefox 2.0 and 3. Browsers available for use with standard Zimbra Web Client: Firefox 3.5, 3.0, 2.0; IE 8, 7, 6 SP2**; Safari 4, 3, 2; Chrome |
------------------- added 2/4/2010 |
| ------------------- added 2/3/2010 Topic: Signature not Appearing Question: I can't figure out why I'm unable to create an e-mail signature in Zimbra. I went to Preferences--Mail--Signatures, and then typed in my signature (name, title, etc.) and hit the save button. I've tried sending test e-mails to myself, but the signature does not show up. Answer: Go to Preferences and then Accounts. At the bottom of the page change Signature from "Do not Attach Signature" to whatever you named your signature. |
------------------- added 2/3/2010 O Mark it read immediately O Mark it read after xxx seconds O Do not mark it read |
| ------------------- added 2/1/2010 Topic: Printing Question: Printed emails are seriously tiny. Is there a way to make the fonts bigger? Answer: Be sure you are using the Zimbra printer icon and NOT the print function in your browser. When you click the Zimbra "print" button the message opens in another window. In the upper right corner of that window you can make the print larger or smaller. I like to enlarge it several sizes to make it easier to read. |
| ------------------- added 1/31/2010 Topic: Emptying Trash Question: From reading the descriptions of zimbra on the net, it seems that the messages I delete will eventually disappear so I don't have to go through the steps that I did in eudora and sunjava, where deleted messages had to be deleted a second time. Is this correct? Answer: Yes this is correct - messages are kept in Trash for 30 days and automatically deleted on the 31 day. However you can manually Empty Trash if you want. |
| ------------------- Topic: Messages not Showing Question: I am only seeing some of my messages. Where are the rest of them? Answer: There are two modes for viewing messages - Click View button (top right) to see By Conversation or By Message. A blue dot will appear next to the selected mode. By Conversation means that it groups all related messages together under one message so you don't see all the individual messages unless you click the small arrow next to the combined message. This is covered in the Intermediate Email Video. If you want to see all messages you should set View to be By Message. |
| -------------------- Topic: Email link Question: When I am on a webpage and click on an email address, Zimbra is not the email system that shows up. What is happening here? Answer: A webpage email link activates the default email system located on the computer you are using. Because Zimbra is a web-based system, without any software stored on your computer, it cannot be selected as the default email system. The answer is to copy the email address, go into Zimbra, select to create a new message and paste the email address into the To field. |
| -------------------- Topic: Supported Email Clients Question: Which email clients are going to be support by the District? Answer: The only client that we will support will be the Zimbra web-based client. Full functionality of Zimbra is only achieved by using the Zimbra web-based client. |
| -------------------- Topic: Import of Email and Contacts Question: Can we import our current email, and contact lists? Answer: If you are using Eudora it will become your archive for old email and contacts will not migrate. If you are using webmail currently then the email will move but not contacts. If you are using Communications Express you can export your contacts and your old email will move. |
| -------------------- Topic: Mail Folders Question: I created a mail folder which I inadvertantly made as a subfolder to my Inbox; I don't want it there; how can I move it out to be a primary folder of its own? I've tried dragndrop, and deleting to no avail. Answer: You should be able to drag/drop the folder. Until Zimbra provides this feature a work around is to create the new folder where you want it, drag the messages from the wrong folder to the correct one, and then right click (or control click on a mac) and delete the old folder. As a side note, you cannot have two folders with the same name, so you might rename the wrong folder first. |